MyT Fibre steals 1 out of my 50GB monthly allowance

Today is the 1st of March. My MyT Fiber connection was supposed to be upgrade to 10Mbps. But I notice I am still on 1Mbps. I check on their website. I see my volume allowance back to about 50GB.

snapshot33

I wanted to try Kubuntu 15.04 Beta 1. The download reached about half. Decided to call Orange customer support on 8902.

The lady told me to restart my Fibre livebox. My connection back to 10Mbps.

I already lost about 1GB of data on 1Mbps since the morning. She says I need to restart my Livebox at each beginning of month because they updated on their part and I need to do same at home. But they can deduce from my data allowance automatically. This is no problem for them.

UPDATE:

https://www.facebook.com/photo.php?fbid=10210078306587188&set=a.1457356646900.61743.1622890382&type=3

WTH Orange?

Leave a Reply

Your email address will not be published. Required fields are marked *